Strategy. Technology. People. Execution.
I lead complex initiatives at the intersection of technology, enablement, operations, and human experience.
AI-Enabled Learning Experience
Designed and implemented an AI-powered learning solution that embedded a Lucidworks AI Virtual Agent directly into Academy courses. Using custom code within Articulate Rise, I connected learners to the organization’s technical documentation, allowing them to access relevant information and resources without leaving the learning environment. The solution demonstrated how AI and knowledge management can be strategically integrated to create scalable, self-service learning experiences.
AI-Enabled Learning Development Workflow
Designed an AI-enabled workflow that streamlined the end-to-end development of technical learning content while maintaining instructional design standards and project governance.
I developed specialized Gemini Gems for different course types, using Bloom’s Taxonomy, and the Kirkpatrick Model to guide curriculum structure, learning objectives, content development, and evaluation. Technical resources were organized in NotebookLM and paired with Claude generated Jira tickets to author course maps, content outlines, production-ready spreadsheets for Canva Bulk Create, and structured documents for WorkRamp’s AI-assisted course creation.
In addition to developing the AI workflow, I designed the team’s Asana and Jira workflow, aligning project stages with the ADDIE process to create greater visibility, consistency, and accountability across the learning development lifecycle.
Technical Sales Enablement
Developed a scalable series of technical sales certification programs designed to bridge product expertise and sales strategy. Each program equipped sales representatives with the technical knowledge, positioning skills, and demonstration techniques needed to support both new-logo opportunities and customer renewals. Certification included a knowledge assessment and recorded demo evaluation, creating measurable standards for product proficiency and sales readiness.
Technical Learning & Curriculum Development
Designed and produced technical learning programs for public audiences, clients, partners, and employees focused on enterprise search technology and emerging technologies including data science, machine learning, and AI. Developed learning experiences ranging from 5-minute quick learnings and 10-minute micro-learning modules to 30+ minute courses, learning paths, and full curricula.
Led the end-to-end development process, translating complex technical concepts into engaging, accessible learning experiences using Articulate, Camtasia, Adobe Creative Cloud, and Supademo. Designed content for varied audiences and levels of technical expertise while aligning individual courses into cohesive learning journeys.
Experiential Marketing & Operations Leadership
Led the planning, logistics, and execution of large-scale experiential marketing programs, including trade shows, product launches, pop-up shops, and brand activations. Managed complex projects from initial planning through execution, coordinating cross-functional teams, clients, vendors, and creative partners to deliver high-impact experiences on time and within budget.
Provided strategic leadership to graphic designers, drafters, production managers, and other specialists, translating client objectives and complex technical requirements into actionable plans, messaging, and deliverables. Also developed training materials, job aids, and operational processes that improved team performance and supported continuous improvement.
Client work is not shown due to confidentiality agreements.